Need support? We’ve got you covered! Whether you have a quick question or need in-depth assistance, here’s how to reach us.
Our support team's inbox is always open at support@simtheoryinc.com
If you'd prefer to drop us a line via web form, you can find it here.
The support team is available for phone support at 1-866-712-1180 from 9am-4pm PST.
For in-depth, production-level assistance, Sim Theory offers engineering support through Support Credits. Each Support Credit provides 8 hours of hands-on support from our product development engineers, ensuring you get expert guidance tailored to your implementation needs.
Additional support credits can be purchased in tiers. See the table below for pricing and savings.
Please email or call our support team to purchase credits.
Copyright © 2019-2025 Simulation Theory Inc. All rights reserved.